Inside Sales (Account Executive)

THE ROLE

The ideal candidates are seasoned sales executives comfortable working in an early stage environment, have excellent administrative skills, a strong attention to detail with some web sales experience. Each individual must have a strong passion for customer success and is a team player.

THE OPPORTUNITY

You will be exposed to all facets of how a successful web software business is run including support, training, demonstrations, webinars, web marketing and business development. This is a great opportunity to work closely with company founders who have successfully run several businesses in the past.

DAILY RESPONSIBILITIES

• Answer high level volume of calls, emails and possess the ability to quickly qualify new potential leads, follow up on customer inquiries
• Manage tracking of web self-service plans; provide customer support for billing issues
• Cold call; Develop lead generation via individually created email blasts and webinars
• Interact with customer prospects and provide company product information via online demos
• Log all activities into sales automation system (familiarity with SugarCRM or Salesforce.com +)
• Report results to management

REQUIREMENTS

• Make 70+ calls daily
• Self confident and team player
• Excellent interpersonal and written and oral communication skills
• BS/BA Preferred or equivalent
• Maintain level of key metrics to meet activity requirements (call volume) on a consistent basis.
• Become completely proficient with Sales Force Automation system (SugarCRM) and provide detailed updates on all prospecting efforts following standard process, as well as individual pipeline and opportunities.
• Background in B2B technical solutions with an understanding of collaboration or project management solution

QUALIFICATIONS:
The best candidates will possess the following attributes:

• Clear communications skills / Excellent Phone Etiquette
• Strong Interpersonal Skills (Friendly Outgoing Personality)
• Excellent time management skills
• Self motivated with a strong sense of urgency
• Quick learner
• Fast typer
• Four-Year Degree (BA/BS) or Equivalent
• Can Pass a Background Check

Location: Pasadena, CA. This is a full time permanent position.